The Corpo Nacional de Escutas (CNE) is the largest scouts organization in Portugal, with around 72,000 members. It is a non-profit association with 90 years of history, aimed at training young people and at the volunteering of its members.
Before the digital transformation, the entire training course was managed manually through
physical documentation. This method was decentralized, complex, highly prone to human error and to loss of information, and allowed inconsistencies between the different regions of the country.
Close to the edge of what was possible to manage with the manual method, and in order to
centralize information, bring regions closer together and maintain a historical record of all
activities, the need arose for a platform to support and manage the entire training course. For this reason, the CNE got in touch with AppX and throughout several meetings there was an opportunity to create a functional specification of the platform that was developed.
Being a platform for multiple types of users of various age groups, and some of them less used to technological solutions, special care was taken with the possibility of task delegation and
upload of common physical documents.
Given the importance of ensuring interchangeability between the classic method and the new digital method introduced by the platform, an automatic report production feature was implemented, which mirrors the old documentation that was the core of the classic management process.
It is possible to manage courses and training sessions in all regions of the country from any location.
All trainees can enroll in training sessions outside their area, without compromising or increasing the complexity of managing their process.
All of the rules in the adult training manual are included in the solution, ensuring that all participants comply with them in the same way.
The solution we developed, in addition to being the central core of the management of all information, allows each of the stakeholders to view and manage their information and perform their tasks in a simplified way.
At all times, the trainee can consult the status of their course on the platform through an explanatory flowchart. If you have any pending tasks, you are notified accordingly.
Management of courses and training sessions
Throughout the training process, there is a need to monitor training through self-assessment forms filled out by the candidate, with automatic analysis of results and visual representation of the candidate’s profile.
Following this self-assessment, it is possible to define training goals and objectives also through the platform.
Participation in training sessions and courses may require a payment, which can be done through the platform to simplify administrative procedures.
Automatic and intuitive reporting
With the development of this solution, the CNE digitally transformed a complex and time-consuming process, opened the doors for the implementation of continuous training and now allows greater synergy between the different regions of the country, allowing enrollment of trainees in training sessions and courses outside its region.
All this is now done without increasing the complexity of managing the entire process. This would not be possible without this digital solution, that allowed for a new set of possibilities for the CNE.